POLICIES CAN BE CHANGED AT ANY TIME WITHOUT PRIOR NOTICE.
Delivery Policy
At Wazan.pk, we strive to provide you with a seamless delivery experience. Please note that all delivery charges will be bear by the customer. We understand the importance of flexibility, which is why we offer you the choice of selecting your preferred Courier/Cargo service for delivery. In the absence of your preferred choice, we will ensure to select the best possible alternative for efficient delivery. It’s important to note that delivery timing will be based on the Courier/Cargo service chosen by you. In the event of refunds or exchanges, please be advised that any delivery charges incurred will be the responsibility of the customer. We are committed to delivering your orders in a timely and reliable manner, ensuring your satisfaction with every purchase, all at affordable prices.
Content Policy
We take great care in crafting the content on our website, ensuring its accuracy and relevance. While we strive to keep the information up to date and accurate, we reserve the right to modify or update it without prior notice. However, despite our best efforts, we cannot guarantee the absolute correctness, currency, or completeness of the information provided.
As per the laws of Pakistan, we are responsible for the content we publish on our website. However, we are not obligated to actively monitor or investigate third-party content submitted to or stored on our platform. Nonetheless, we are committed to promptly addressing any identified legal violations or infringements of rights upon becoming aware of them.
We want to emphasize that we shall not be held liable for any direct or indirect damages, including loss of profits, arising from the use of the information or data presented on our website. All rights and responsibilities between our company and website users, as well as third parties, are explicitly excluded.
External Links Policy
Our website features links to external third-party websites beyond our control. Consequently, we cannot guarantee the accuracy or reliability of the content provided by these third-party sources. The responsibility for the content on linked pages rests solely with the operators or owners of those pages. Prior to linking, we conducted a thorough review of these pages to ensure compliance with legal standards and to identify any potential violations of rights. However, it is not feasible for us to continually monitor these linked pages without specific indications of legal violations or rights infringements. Should we become aware of any such violations or infringements, we will promptly remove the associated links.
Please be advised that we cannot be held liable for any direct or indirect damages, including loss of profits, resulting from the use of information or data on websites referenced or hyperlinked from our website.
Copyright Rules & Policies
The content showcased on our website, encompassing images, graphics, logos, audio, video, animations, and text documents in various file formats, is safeguarded by copyright, trademark, and other intellectual property laws. Prior written consent from us is mandatory for any use, download, modification, or reproduction of these materials.
Any authorization for content usage is limited to specific, predefined purposes and does not grant blanket permission for general use. Even if authorized, our content may not be altered or copied for commercial endeavors. Moreover, any granted authorization does not extend to licensing rights for intellectual property usage.
We are committed to upholding third-party copyrights and aim to utilize our own or license-free content sources whenever feasible.
Privacy Policy
Wazan.pk is committed to safeguarding your privacy. Our policy acknowledges the significance of safeguarding your personal information. We outline what constitutes personal information, how we utilize it, who has access to your data, and your rights regarding your personal information. Please note that Wazan.pk does not assume responsibility for any personal information you disclose to third parties through our website. By using wazan.pk, you agree to our privacy policy and terms of use
–Data Utilization
At Wazan.pk, we respect your privacy and are committed to protecting your personal information. When you create an account or place orders, we may collect personal data necessary for order processing, such as your name, email, phone number, and delivery addresses. Rest assured, any card details provided for online payments are kept confidential and used solely for order processing purposes. During authentication or identity verification processes, we may also gather information, including your telephone number, to ensure a smooth transaction process. Please note that this number may be shared with our courier partners exclusively for delivery purposes.
In addition to personal data, we utilize both temporary and permanent cookies to collect non-personal information. These cookies are designed to enhance user experience and optimize your visits to our website.
–Data Gathering
Wazan.pk may utilize your personal information for various purposes:
* Establishing your personal account on wazan.pk (e.g., name, contact details, email address, date of birth, etc.)
* Processing your orders (e.g., name, address, contact number, banking details)
* Sending you updates regarding the status of your orders (e.g., contact number, email)
* Providing marketing offers such as newsletters and catalogs (e.g., email, contact number)
* Responding to your queries and informing you about new or modified services (e.g., email address)
* Sharing your information with fraud prevention agencies
* Analyzing your personal data to offer relevant marketing offers and insights (e.g., name, purchasing patterns)
* Verifying your legal age for online shopping (e.g., date of birth)
We will retain your data only for as long as necessary to fulfil our services or as mandated by law. This will result in the deletion of your personal data. We are unable to delete your data if there is a legal requirement to retain it, such as accounting regulations, or if there is a legal basis for its retention, such as an ongoing contractual relationship.
Non-personal data is used as outlined above and in accordance with applicable laws, including the combination of non-personal data with personal data. Finally, we do not sell your details to third-party marketing companies.
**Payment Policy**
Thank you for choosing to shop at Wazan.pk. Take a look at the information below about our payment policy:
- **Accepted Payment Methods: ** We accept payments via bank transfers and JazzCash. Details for bank transfers and JazzCash are provided below.
- **Currency: ** We accept payments in the local (pkr) currency only.
- **Payment Terms: ** Full payment is required upfront. We do not offer credit or instalment options.
- **Refunds or Cancellations: ** Please refer to our Refunds or Cancellations Policy for detailed information on how refunds and cancellations are handled.
- **Additional Fees: ** There are no additional fees or charges associated with payments made to Wazan.pk. However, please note that any online payment charges imposed by your bank or payment provider are not our responsibility.
- **Storage of Payment Information: ** We do not store customers’ payment information for future transactions. Please refer to our Privacy Protection Policy for information on how we protect your data.
- **Disputes or Chargebacks: ** Wazan.pk is not responsible for disputes or chargebacks related to payments. If you encounter any issues, please contact your bank or payment provider for assistance.
BANK AND JAZZCASH DETAILS
Thank you for choosing to shop at Wazan.pk. Please note that our website does not facilitate online payments directly. Instead, we provide the necessary details for bank transfers and jazz cash payments to complete your purchases. (NOTE: CONTACT THE WAZAN.PK REPRESENTATIVE BEFORE MAKING ONLINE PAYMENT)
Payment Method: Bank Transfer
Bank Name: Meezan Bank
Account Name: Abdul Haseeb Sheikh
Account Number: 05030101657301
Branch Name: Bosan Road Branch Multan
Branch Code: 0503
IBAN: PK85MEZN0005030101657301
Jazz Cash details:
Account Title: Abdul Haseeb Sheikh
Account Number: 03008638987
IBAN: PK17JCMA2612923008638987
Important Notes:
- Orders will be processed upon receipt of full payment into our bank account.
- Please note that any transaction fees or charges associated with bank transfers are the responsibility of the customer.
- It may take 1-3 business days for the payment to reflect in our account, depending on the bank and payment processing times.
- Orders will not be accepted if payment is not received.
- Thank you for your understanding and cooperation. Feel free to contact us if you have any questions or need further assistance.
**Return and Exchange Policy**
At Wazan.pk, we strive to ensure your complete satisfaction with every purchase. If you’re not satisfied with your order for any reason, we’re here to help.
**Returns**
You have a 3-day window from the date of receipt to initiate a return for an item. For a return to be accepted, the item must be in its original packaging and unworn.
To begin the return process, please reach out to our customer service team at +923008638987 to obtain a return authorization. Upon approval, you will receive detailed instructions on how to proceed.
The following are the exceptions to our return policy:
– Customized or personalized items cannot be returned unless they are found to be defective or damaged upon arrival.
**Refunds**
Once we have received and inspected your returned item, we will notify you of its receipt and the status of your refund promptly.
Approved refunds will be initiated to your original method of payment. The timing of when the credit appears in your account may vary depending on your bank’s policies.
**Exchanges**
If you wish to exchange an item for another, please contact our customer service team at +923008638987. You will be responsible for any price difference and applicable shipping costs associated with the exchange.
**Damaged or Defective Items**
In the rare instance that you receive a damaged or defective item, please notify our customer service team immediately for prompt assistance.
**Contact Us**
Should you have any inquiries regarding our return and exchange policy, please don’t hesitate to reach out to us at +923008638987.
Packaging with Perfection
At Wazan.pk, we understand the importance of delivering your orders with utmost care and protection. Our commitment to excellence extends to our packaging process, ensuring that your items are delivered safely and securely.
**Carefully Selected Materials**: Depending on the nature of the product, we utilize a range of high-quality materials for packaging. Typically, we use sturdy cartons and thermopore for delicate items, providing an extra layer of protection during transit.
**Customization Options**: While customization options may vary based on availability, we strive to accommodate special requests whenever possible. Your satisfaction is our priority.
**Ensuring Safety**: Each order is meticulously packed to guarantee the safety of your items during transit. Our team handles packaging with care, minimizing any risks of damage along the way.
**Additional Protection**: For sensitive items, we include thermopore inserts to provide additional cushioning and support during transportation.
**Handling Different Orders**: Whether you’re placing a wholesale order or ordering as an individual customer, we adapt our packaging process to suit the quantity and requirements of each order.
**Quality Checks**: We go above and beyond by conducting video recordings of every packaging process. These videos are then shared with you via WhatsApp, giving you peace of mind that your order is being handled with precision and care.
**Unique Assurance**: What sets us apart is our commitment to transparency. We think it’s important to keep you updated every step of the way. That’s why we provide video evidence of your order being packed and prepared for shipment, ensuring that you receive exactly what you’ve ordered.
At Wazan.pk, excellence in packaging is not just a service; it’s a promise we uphold with every order. Experience the difference with us today.
TERMS AND CONDITIONS
**Wazan.pk Terms and Conditions**
**1. Acceptance of Terms**
1.1 Welcome to Wazan.pk. By using our website, you agree to abide by and be bound by these terms and conditions.
1.2 If you do not agree to these terms and conditions, please refrain from using our website and services.
**2. Scope of Services**
2.1 Wazan.pk provides an online platform for the sale and distribution of weighing scales and related products in Pakistan.
2.2 Our services include product listings, order processing, and delivery coordination.
**3. Account Registration**
3.1 To access certain features of Wazan.pk, you may be required to create an account.
3.2 You agree to provide accurate and complete information during the registration process and to keep your account credentials secure.
**4. Product Listings**
4.1 We strive to provide accurate product descriptions, specifications, and images on our website.
4.2 However, we do not guarantee the accuracy, completeness, or reliability of any information provided.
**5. Pricing and Payments**
5.1 Prices displayed/not-displayed on Wazan.pk are subject to change without prior notice.
5.2 Payment must be made in full at the time of purchase through our designated payment gateway.
**6. Shipping and Delivery**
6.1 We aim to process and dispatch orders promptly upon receipt of payment.
6.2 Delivery times may vary depending on the destination and shipping method selected.
6.3 We are not liable for any delays or damages caused during transit.
**7. Returns and Refunds**
7.1 We accept returns for defective or damaged products within (3) days of delivery.
7.2 Refunds will be issued in the original form of payment upon receipt and inspection of returned items.
7.3 For more details, look into our Return and Exchange Policy.
**8. Intellectual Property**
8.1 All content and materials on Wazan.pk, including but not limited to text, graphics, logos, and images, are the property of Wazan.pk and are protected by copyright laws.
8.2 You may not reproduce, distribute, or transmit any content from Wazan.pk without our prior written consent.
**9. Limitation of Liability**
9.1 To the fullest extent permitted by law, Wazan.pk shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to your use of Wazan.pk.
**10. Governing Law**
These terms and conditions shall be governed and construed in accordance with the laws of Pakistan.
**11. Privacy Policy
11.1 We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and disclose your information.
**12. User Conduct
12.1 You agree to use Wazan.pk in compliance with all applicable laws, regulations, and ethical standards.
12.2 You shall not engage in any conduct that may disrupt or interfere with the operation of Wazan.pk or compromise the security of our website.
**13. Indemnification
13.1 You agree to indemnify and hold harmless Wazan.pk and its affiliates, directors, officers, employees, and agents from any claims, losses, damages, liabilities, and expenses arising out of your use of Wazan.pk or any violation of these terms and conditions.
**14. Termination
14.1 We reserve the right to suspend or terminate your access to Wazan.pk at any time and for any reason, without prior notice.
14.2 Upon termination, all rights and licenses granted to you under these terms and conditions shall cease immediately.
**15. Amendments
15.1 These terms and conditions may be modified or updated by us at any time without prior notice.
15.2 It is your responsibility to review these terms periodically for changes. Your continued use of Wazan.pk after any modifications indicates your acceptance of the revised terms.
**16. Entire Agreement
16.1 These terms and conditions constitute the entire agreement between you and Wazan.pk regarding your use of Wazan.pk and supersede all prior agreements and understandings.
**17. Product Manuals**
17.1 Buyer is required to adhere to the installation guidelines, product manuals, operational and safety instructions, as well as other documentation and specifications provided by Wazan.pk for the equipment.
**18. Contact Information**
18.1 If you have any questions or concerns about these terms and conditions, please contact us at +923008638987