POLICIES CAN BE CHANGED AT ANY TIME WITHOUT PRIOR NOTICE.
At Wazan.pk, we strive to ensure your complete satisfaction with every purchase. If you’re not satisfied with your order for any reason, we’re here to help.
**Returns**
You have a 3-day window from the date of receipt to initiate a return for an item. For a return to be accepted, the item must be in its original packaging and unworn.
To begin the return process, please reach out to our customer service team at +923008638987 to obtain a return authorization. Upon approval, you will receive detailed instructions on how to proceed.
The following are the exceptions to our return policy:
– Customized or personalized items cannot be returned unless they are found to be defective or damaged upon arrival.
**Refunds**
Once we have received and inspected your returned item, we will notify you of its receipt and the status of your refund promptly.
Approved refunds will be initiated to your original method of payment. The timing of when the credit appears in your account may vary depending on your bank’s policies.
**Exchanges**
If you wish to exchange an item for another, please contact our customer service team at +923008638987. You will be responsible for any price difference and applicable shipping costs associated with the exchange.
**Damaged or Defective Items**
In the rare instance that you receive a damaged or defective item, please notify our customer service team immediately for prompt assistance.
**Contact Us**
Should you have any inquiries regarding our return and exchange policy, please don’t hesitate to reach out to us at +923008638987.